FREQUENTLY ASKED QUESTIONS

 How do I book a virtual tour?

To book a virtual tour with ARAG Agency you can book a call on our contact us page and arrange a time and a place. We will have a discussion about your virtual tour needs and objectives. We can also give you a full virtual tour briefing beforehand so you know exactly what features you can expect on the virtual tour. Some virtual tours will vary depending on size, conditions and location, we may need to visit you beforehand to go through some details more thoroughly.

How long does a virtual tour take?

Once you have booked a virtual tour our photographer will visit you. It can take up to an hour and half for a tour with 10 hotspots. A bespoke virtual tour with 25 hotspots will generally take up to 2 hours. This includes time to draw a floor plan and figure out the main interest points within the space.

It can then take a few days for our development team to stitch the images together, edit the images and build the 360° virtual tour. The ARAG Agency design and development team will also put together the map and interface of the tour during this time.

Once post production is complete, the virtual tour can be online within just a few days of the photographs being taken.

What preparation should I do before the shoot?

Your venue or location should look exactly how you want it to look to your audience! You should make sure your venue is tidy and with minimal people around to ensure the shots are taken as quickly and as efficiently as possible. If you are having a virtual tour shot of your house or a property you are selling, you may want to de-clutter and depersonalise it.

How do I pay?

Arrangements for payment will be made at the time of booking. We accept most forms of payment including cash.

My virtual tour is outdoors, what about the weather?

For a high quality virtual tour, the weather needs to be just right and if not our photographer would not shoot your venue or location. If the weather proved to be too cold, whereby rain or wind would make it hard to photograph or on the other hand, too hot, whereby humidity would steam up a camera lens, we could not photograph that day. However if weather conditions are not favourable on the day of the shoot, we will contact a client on the morning and reschedule.

How is a 360° virtual tour made?

To create a virtual tour, a room or location is photographed using a digital 360° camera on a tripod. 

The images will then be stitched together to create one big panoramic image. This image will then be made into a 360° virtual tour using sophisticated software. The viewing window only covers a part of the image and the larger panoramic image can be moved around to create the illusion of motion. In hind sight the viewer is viewing a small section of a large panoramic image.

Are the tours only for use on websites?

No. You can have a fully interactive tour made to be viewed on a downloadable format. You can also share the virtual tour directly to your social media platforms. There is a Virtual Reality feature which lets the viewer use a VR headset for a fully immersive experience.

What format will my virtual tour be in?

At ARAG Agency our virtual tours are currently operated using HTML, this ensures the majority of Internet users will be able to access the virtual tour. We also make the virtual tour available on CD-ROM format if needed.

How much does a virtual tour cost?

This really depends on the type of project you require. As you would expect the more panoramas you require in the tour the higher the price will be. Let us know your budget, ideas, objectives and requirements and we can put together a competitive quote.

What areas do you cover? Can you shoot virtual tours internationally?

Technically, we can shoot a virtual tour of any location in the world depending on your budget. However, we currently offer services in Birmingham, United Kingdom.